Why do I get a 404 error on the /my-account/licenses/ page?
This usually happens when WordPress needs to flush its rewrite rules. Simply visit your WordPress dashboard once, and the plugin will automatically refresh the links.
Does it support local development environments?
Absolutely. It recognizes .local, .test, and localhost as staging environments automatically.
Shipping Center
Which carriers can I use?
Any carrier supported by Shippo, including USPS, UPS, FedEx, DHL, and dozens of international and regional carriers.
Do I need a thermal printer?
No. You can print labels using a standard inkjet/laser printer on 8.5x11 paper or use a thermal printer with ZPL support.
Address Autocomplete
Is there a monthly cost?
While our plugin is a one-time purchase or subscription, Google Places API has its own usage-based pricing. They offer a $200 free monthly credit.
Does it work with international addresses?
Yes, Google's database is global and provides highly accurate results for almost every country.
Slack Notifications
Can I send notifications to different channels?
The core plugin supports one primary webhook. The Pro version allows for advanced routing to different channels based on product type.
Will this spam my Slack channel?
You have full control over triggers. You can toggle notifications on or off for every individual order status change.
Still need help?
Our support team is available Monday through Friday and usually responds within 24 hours.
