Plugopolis
Log in
Back to Documentation

Troubleshooting & Support Documentation

Detailed setup guides and frequently asked questions for Troubleshooting & Support.

Security first

Always up to date with latest security standards.

Optimized

Zero bloat, high performance focus.

Detailed

Complete API and hook references.

First Steps

  1. Check Requirements: Ensure your site meets the minimum PHP and WooCommerce versions.
  2. Clear Cache: If you use a caching plugin (like WP Rocket or Autoptimize), clear it after changing settings.
  3. Debug Logs: Enable WP_DEBUG or check the plugin's own log tab for specific error messages.

Conflict Testing

If something isn't working as expected, it might be a conflict with another plugin or your theme:

  1. Temporarily switch to a default theme (like Storefront or Twenty Twenty-Four).
  2. Deactivate other plugins one by one to see if the issue persists.

Frequently Asked Questions

Q.Where can I find the error logs?

A.

Go to **WooCommerce > Status > Logs** and look for entries starting with `plugopolis-`.

Q.How do I get priority support?

A.

Licensed customers get priority support. Please use the contact form on Plugopolis.com while logged into your account.

Still have questions?

Contact our technical support team for priority assistance.

Get Support