Detailed setup guides and frequently asked questions for Common Errors & Solutions.
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Cause: Your Google or Shippo API key is restricted to a different domain or is missing the necessary permissions.
Solution: Check your carrier dashboard/API console and ensure the current site URL is allowed.
Cause: The license key entered does not match our records or has been revoked.
Solution: Log in to Plugopolis.com and verify your license status. Ensure there are no leading or trailing spaces when copying the key.
Cause: Your server is unable to connect to our central license server.
Solution: Ask your host to whitelist api.plugopolis.com or check for firewall rules blocking outgoing traffic on port 443.
Navigate to **WooCommerce > Status > Logs** and select the latest `plugopolis` log from the dropdown menu.
